Privacy Policy

Last Revised: April 12, 2025

Please read this Privacy Policy carefully before using Stingray’s Platform or Services. This Privacy Policy contains important information regarding your legal rights, remedies, and obligations.

If you do not agree to any part of this Privacy Policy, please do not enter, connect to, or access the Platform or use the Services or any part thereof.

Overview

Stingray Security Ltd., a corporation existing under the laws of British Columbia, Canada (collectively with any subsidiaries or other affiliates, “Stingray”, “our”, or “we”) provides its users (each user, “you”) with access to Stingray’s website, mobile applications (if any), plug-ins, and related software and technologies (collectively, the “Platform”) so you can access and use the services made available by Stingray from time to time (the “Services”).

By accessing any part of the Platform or otherwise using the Services, you acknowledge that you have read and understood this privacy policy (the “Privacy Policy”) and our Terms of Service located at [URL for Terms of Service] (together with the Privacy Policy, the “Terms”) and you agree to be bound by this Privacy Policy and to comply with all laws and regulations that apply to your use of the Platform and the Services.

This Privacy Policy governs the collection, use, processing, and disclosure of information related to you pertaining to your access and use of the Platform and the Services.

Whenever you provide Stingray with such information, Stingray will only use your information in line with all applicable data protection laws. At all times you are in control of your Information, and you can instruct us to cease the collection, use, processing, and disclosure of your Information in accordance with the Terms and pursuant to your rights under applicable law.

Information

For the purposes of this Privacy Policy, “Information” shall mean any information related to an identified or identifiable natural person.

Specifically, during your access and/or use of the Platform and the Services, we may collect or receive the following information (including Information) about you or about any third parties that you facilitate access to the Platform or the Services about:

Anonymized browsing behaviour required for the operation of the Services, including sites and URLs visited during the operation of the Services and including any forms, images, text, or other aspects of those sites.
Geographic location, IP address, installation time, e-mail address, name, phone number, and other information provided by you during or as part of creating and maintaining an account with us or otherwise accessing the Platform or use of the Services.

Please note that where you provide us with Information pertaining to third parties you hereby acknowledge that and agree that you have received and obtained all necessary approvals, authorization, and consents required to do so under any applicable law.

Your Rights

Under the applicable laws and regulations, subject to different exemptions, you have the following rights:

To access your Information and receive a copy upon your written request;
To rectify, erase, or restrict your Information upon request;
To object to the processing of your Information;
To request data portability to another data controller;
To withdraw consent at any time.

No fees are required to exercise your rights, except in cases of repetitive or excessive requests. Contact us at [email protected].

Use and Processing of Information

We use your Information to:

Provide and improve the Platform and Services;
Detect and prevent fraud or illegal activity;
Enforce our Terms;
Support research and generate anonymized statistical data;
Comply with legal obligations;
Address complaints or legal claims;
Provide additional services or features;
Send personalized content based on legitimate interest.

Transferring Information to Third Parties

Stingray may share your Information in the following cases:

With your permission;
To facilitate third-party services via the Platform;
To enforce Terms or collect unpaid fees;
With authorities under legal obligation;
In connection with business transactions like mergers or sales.

Third Parties

The Platform may contain links to third-party sites or services not governed by this Privacy Policy. Review their privacy policies independently.

Retaining your Information

Information is retained as long as necessary for its purpose and in compliance with applicable law. If you close your account, some data may still be retained as necessary.

Use of Cookies

We use cookies to improve your experience. Types include:

Necessary Cookies: Essential for Platform use.
Performance Cookies: Track usage for improvement.
Functionality Cookies: Remember your settings.
Targeting Cookies: Show relevant ads anonymously.
Analytics Cookies: Help improve features and design.

Disabling cookies may impair your experience. We are not responsible for third-party cookies embedded in content.

Data Security

We implement safeguards to protect your Information but cannot guarantee absolute security. We comply with breach notification laws where applicable.

Changes to Privacy Policy

We may update this Privacy Policy occasionally. Substantial changes will be communicated via the Platform or email. Continued use implies acceptance.