Stingray Security Ltd. – Terms of Service

Last Revised: April 12, 2025

Please read these Terms of Service carefully before using Stingray’s Platform or Services. The Terms contain important information regarding your legal rights, remedies, and obligations.

If you do not agree to any of the Terms of Service, please do not enter, connect to, or access the Platform or use the Services or any part thereof.

Overview

Stingray Security Ltd., a corporation existing under the laws of British Columbia, Canada ('Stingray', 'our', or 'we') provides its users ('you') access to its website, applications, plug-ins, and technologies (collectively, the 'Platform') and the services available from time to time (the 'Services').

By using the Platform or Services, you agree to be bound by these Terms of Service and our Privacy Policy. These constitute a binding legal agreement.

Third Parties

If you access the Platform or Services on behalf of another party, you confirm you have authority to do so and accept responsibility for all actions taken by or on behalf of that party.

Subscription and Licence

You must register for a subscription to use the Services. Stingray may approve or deny any request at its discretion and may suspend or terminate subscriptions at any time. You may invite others to join as third-party users associated with your subscription.

Subscriptions automatically renew unless canceled. Stingray may offer trials or discounts and may update features or pricing without prior notice. License is personal, revocable, non-transferable, and limited to the scope of the subscription.

Fees and Payment

Fees are due in advance and non-refundable except where stated. Stingray may change pricing. Payments may be handled by third-party services, and by paying, you agree to their terms.

Subscription Forms

You may be required to complete a Subscription Form. Terms outlined there, such as scope, duration, and pricing, will apply. Forms are binding unless canceled by Stingray with applicable refunds.

Restrictions on Use

You may not, directly or indirectly, reverse engineer, copy, distribute, or misuse the Platform or Services. You agree not to infringe on rights, use for illegal purposes, introduce malware, or attempt unauthorized access.

Warranties

You warrant that you are legally able to enter into these Terms, and that all information provided is accurate. You agree not to use the Services in violation of any law or these Terms.

Intellectual Property

All rights to the Platform and Services belong to Stingray or its licensors. Feedback provided may be used freely by Stingray without compensation or attribution.

Communications

By registering, you consent to receive notices and updates from Stingray. You may opt out of marketing messages via provided methods.

Availability

Stingray strives for uptime but does not guarantee uninterrupted service. Interruptions may occur due to factors outside of Stingray’s control.

Limitations of Liability

The Platform and Services are provided 'as-is' without warranties. Stingray disclaims liability for any direct or indirect damages except where prohibited by law. Maximum liability is limited to fees paid in the previous six months.

Indemnification

You agree to indemnify Stingray against claims or damages arising from your use, misconduct, or breach of the Terms.

Dispute Resolution; Class Action Waiver

Disputes shall be resolved via individual binding arbitration unless qualified for small claims court. You waive the right to class or collective action.

Term and Termination

The Terms apply from the time you access the Platform and remain effective until terminated. Stingray may terminate for breach, legal obligation, or commercial reasons. You may cancel anytime, but fees are not refundable.

General Terms

These Terms and our Privacy Policy represent the entire agreement. If a term is unenforceable, it will not affect the remainder. Disputes fall under British Columbia law, with exclusive jurisdiction in Vancouver, Canada. Terms may be updated at any time; changes take effect upon notice.

For questions, contact [email protected].